Shipping policy

Shipping Policy

At Nexovia, we aim to deliver your order as quickly and smoothly as possible.

Processing Time

• Orders are processed within 1–2 business days after payment is confirmed.

Shipping Time

• UK orders: 5–14 business days.

• International orders: 9–21 business days (depending on location).

Tracking

• All orders come with tracking information.

• You’ll receive an email with tracking details once your order has been dispatched.

Delays

• While most orders arrive on time, occasional delays may occur due to customs, local postal services, or peak seasons.

• If your order is delayed beyond the estimated timeframe, please contact us at support@nexovia.co.uk and we’ll assist you.

Incorrect Address

• Please double-check your delivery address at checkout. We cannot be held responsible for orders shipped to an incorrectly entered address.